McFarland, WI — September 2011 — AMTELCO now offers its Pro Show automated appointment reminder solution as both a turnkey installation on the customer’s premises and as a subscription service through AMTELCO’s hosted services division.

Pro Show is an automated appointment reminder solution that delivers appointment reminders by IVR phone calls. It has been available as a turnkey on-premises system for several years. It is a valuable service for call centers to offer their clients.

AMTELCO’s hosted Pro Show appointment reminder service is housed and operated concurrently at two fully redundant, hardened enterprise data centers located 275 miles apart in Minnesota and Wisconsin. Both locations are served by multiple connections to the Internet and the public switched telephone network. Each of the hosting facilities is serviced by more than 700 toll-free telephone lines.

The hosting data centers are SAS 70 Type II compliant, are equipped with system-operability monitoring software, and are staffed by experienced and bonded service personnel who can attend to the Pro Show service and its operating components, should the need arise, 24 hours a day, 7 days a week.

The Pro Show system infrastructure, including all hardware, software and database components, is fully mirrored at both locations. In the event of a service outage at either site, for whatever reason, full operation of the hosted Pro Show service is rapidly transferred to the other site.

For more information, contact Amtelco at (800)356-9148, or e-mail info@amtelco.com.